Pharmacy Tech Certified Sams

$38,480 - $46,800/Yr

Sam's Club - Wesley Chapel, FL

Part-time,Full-time

Wesley Chapel, FL

Merchant Wholesalers, Durable Goods

About the position

As a Member Service Associate at Sam's Club, you will play a crucial role in providing exceptional service to our members. Your primary responsibility will be to acknowledge members as they enter the store, identify their needs, and assist them with their purchasing decisions. This includes locating merchandise, resolving any issues or concerns they may have, and promoting the various products and services offered by the company. You will operate hardware such as cash registers and related equipment, processing member purchases efficiently and assisting with payments, returns, refunds, and exchanges according to the appropriate procedures for different membership and payment types. In addition to general member service, you will also be responsible for providing Pharmacy products and services in accordance with company policies. This includes assisting with the processing of prescription and over-the-counter orders, stocking and securing Pharmacy supplies, entering prescription information, and maintaining all necessary paperwork and documentation. You will receive and stock merchandise in the Pharmacy area, ensuring that it is organized and maintained according to company procedures. Your role will require you to complete work assignments and priorities by utilizing company policies, data, and resources effectively. Collaboration with managers, co-workers, customers, and other business partners will be essential as you identify priorities, deadlines, and expectations, carry out tasks, and communicate progress. You will also be expected to comply with company policies, procedures, and standards of ethics and integrity. This includes implementing related action plans, utilizing the Open Door Policy, and applying these principles in executing business processes. At Sam's Club, we are committed to offering competitive pay and performance-based bonus awards, along with a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.

Responsibilities

• Acknowledge members and identify their needs.
• Assist members with purchasing decisions and locate merchandise.
• Resolve issues and concerns raised by members.
• Promote the company's products and services.
• Operate cash registers and related equipment for processing member purchases.
• Assist with payments, returns, refunds, and exchanges according to procedures.
• Provide Pharmacy products and services in accordance with company policies.
• Assist with processing prescription and OTC orders and purchases.
• Stock and secure Pharmacy supplies and merchandise.
• Enter prescription information and maintain required documentation.
• Receive and stock merchandise in the Pharmacy area.
• Organize and maintain the Pharmacy area following company procedures.
• Complete work assignments and priorities using policies and data.
• Collaborate with managers, co-workers, and customers to identify priorities and deadlines.
• Communicate progress and information regarding tasks and improvements.
• Comply with company policies and standards of ethics and integrity.

Requirements

• High school diploma or equivalent.
• Ability to operate cash registers and related equipment.
• Experience in customer service or retail environment is preferred.

Nice-to-haves

• Experience in a pharmacy or healthcare setting.
• Knowledge of pharmacy products and services.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement leave.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.