Pharmacy Tech I Ambulatory Retail - Radnor Pharmacy NEW

Penn Medicine - Radnor, PA

Full-time - Entry Level

Radnor, PA

Ambulatory Health Care Services

About the position

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? The Ambulatory Pharmacy Technician is responsible for processing prescriptions for patients and their families in the clinic setting. The Pharmacy Technician will collect medication histories, fill scripts, and coordinate payments in conjunction with pharmacist direction. This role requires effective communication with various healthcare professionals to ensure accurate financial information for claim adjudication and to support ongoing medication access for patients. The technician will also provide education to patients regarding their insurance coverage as it relates to their discharge medications, ensuring that all duties are performed in accordance with Penn Medicine's values, policies, and procedures.

Responsibilities

• Determines patient insurance requirements for pre-certification, patient payments and coverage limitation and the necessary action(s) prior to discharge.
• Maintains communication with ambulatory based clinical pharmacist, social worker, discharge and specialty pharmacy program team members as needed to obtain complete, accurate financial information required for claim adjudication.
• Immediately communicates any issue with coverage to the clinical practice to determine the appropriate next steps.
• Communicates benefit investigation information proactively to the clinical practices and to patients.
• Supports all myPennPharmacy services as needed.
• Collaborates with internal team members to gather appropriate paperwork, prescription, billing information, and/or prescription(s).
• Provides follow-up relating to communication to patients, clinical practices, and family for pharmaceutical needs and/or additional eligibility information to ensure ongoing medication access.
• Interacts with medical staff and their designees to obtain complete, accurate, and timely clinical and financial information required for payer reimbursement.
• Provides education to patients and clinical practices regarding patient insurance coverage as it relates to their discharge medications.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
• Other duties as assigned to support the unit, department, entity, and health system organization.

Requirements

• CPHT or CPT certification required (Potentially open to hiring experienced Pharmacy Tech's without certification at Pharmacy Tech Trainee level).
• High school diploma/GED required.
• 3-5 years' experience as Pharmacy Technician required.

Benefits

• Comprehensive compensation and benefits program.
• Prepaid tuition assistance program.