Pharmacy Tech Outpatient_COFR

$38,043 - $57,034/Yr

Intermountain Health - Denver, CO

Full-time - Entry Level

Denver, CO

1,001-5,000 employees

Hospitals

About the position

As a Pharmacy Technician in the Outpatient department, you will play a crucial role in supporting the pharmacist in delivering safe, effective, and efficient pharmaceutical care. This position requires a consistent application of knowledge and skills in various procedural aspects of pharmacy practice, all under the supervision of a licensed pharmacist or technician supervisor. You will be an integral part of the pharmacy team, contributing to the overall goals and objectives of the department. Your responsibilities will include performing duties typical of a pharmacy technician in either a community pharmacy or specialty pharmacy department, participating in improvement initiatives, and implementing new processes and procedures to enhance patient care. Your role will also involve coordinating the orientation and training of new associates, actively participating in problem-solving efforts to address patient safety and care issues, and promoting effective working relationships within the department and across other departments. Collaboration with the department leadership team will be essential to ensure coordinated care and the highest level of patient satisfaction. You will lead quality and performance improvement initiatives, ensuring compliance with regulatory guidelines and departmental policies, and assisting with all phases of pharmacy services. In addition, you will work directly with patients, providers, and insurance companies to obtain prior authorizations, manage prescription inquiries, and ensure accurate prescription processing. Your duties will include preparing medication orders, packaging and labeling medications, verifying controlled substance inventories, and maintaining cleanliness in all pharmacy working areas. This position requires a commitment to quality assurance and safety standards, as well as effective communication skills to handle phone inquiries and prescription clarifications.

Responsibilities

• Perform duties as a pharmacy technician in a community pharmacy or specialty pharmacy department.
• Participate in improvement initiatives and implementation of new processes and procedures.
• Coordinate orientation and training of new associates.
• Participate in problem solving to address issues relating to patient safety, care, and service.
• Support and promote effective working relations and work effectively as part of a department/unit team and interdepartmentally.
• Collaborate with department leadership team to coordinate care with other departments and promote the highest level of patient care and satisfaction.
• Participate in leading quality and performance improvement initiatives.
• Ensure compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety environmental and infection control standards.
• Assist with all phases of pharmacy services.
• Work with patients, providers, and insurance companies to obtain prior authorizations.
• Answer phones and notes from physicians in a timely manner.
• Accurately read, interpret, and enter prescriptions in a timely manner.
• Route questionable prescriptions to the pharmacist for completion.
• Make outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes as needed.
• Prepare medication orders according to established policies, procedures, and protocols.
• Assist Pharmacist by gathering clinical information on patients.
• Package and label medications accurately and appropriately to minimize waste.
• Verify and monitor controlled substance inventories as required by daily shift assignments.
• Complete charges from previous day's orders and assure that wastage is charged appropriately and eliminated.
• Complete documentation according to departmental standards.
• Maintain cleanliness of all pharmacy working areas, including hazardous waste removal as necessary.

Requirements

• High School Diploma or equivalent, required.
• Current Pharmacy Technician certification (CPhT), required.
• At least two (2) years of work experience as a Certified Pharmacy Technician in a hospital, retail, or specialty pharmacy setting, required.
• Technician training, preferred.

Benefits

• Comprehensive benefits package covering a wide range of programs to foster wellness.
• Support for living healthy, happy, secure, connected, and engaged.