Kroger - Ypsilanti, MI

posted 5 days ago

Part-time - Entry Level
Ypsilanti, MI
1,001-5,000 employees
Food and Beverage Retailers

About the position

The position involves providing exceptional customer service in a grocery store environment, focusing on health and wellness services. The role emphasizes treating customers and employees ethically, maintaining a safe and inclusive environment, and ensuring compliance with state and federal regulations. The employee will be responsible for direct patient intervention and supporting the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

  • Provide direct patient intervention by delivering health and wellness services relevant to the patient.
  • Ensure compliance with local, state, and federal regulations regarding pharmacy operations.
  • Maintain cleanliness and organization in workstations and customer areas.
  • Perform ordering functions with wholesalers and manage inventory effectively.
  • Complete billing procedures accurately to ensure value for customers and the company.
  • Answer phone inquiries and triage calls appropriately.
  • Support the pharmacist in all responsibilities except those requiring professional judgment.
  • Adhere to HIPAA regulations and company policies regarding patient information.
  • Assist in the implementation of company health and wellness initiatives.
  • Manage conflict in a reasonable and cooperative manner.

Requirements

  • High School Diploma or GED required.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meets minimum state requirements for the position.

Nice-to-haves

  • Previous experience as a pharmacy clerk or in a comparable role.
  • Familiarity with EPRN systems.

Benefits

  • Opportunities for career growth and development.
  • Inclusive work environment with diverse teams.
  • Support for health and wellness initiatives.
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