Kroger - Monroe, MI

posted 3 months ago

Full-time - Entry Level
Monroe, MI
1,001-5,000 employees
Food and Beverage Retailers

About the position

Join Kroger as a Pharmacy Technician, where you will be part of a reliable brand dedicated to serving the community. In this role, you will provide exceptional customer service to help people live healthier lives. Your responsibilities will include treating customers and employees fairly and ethically, maintaining a safe and clean environment, and ensuring that the right products and services are provided at the right time with accurate pricing. You will embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in all your interactions. As a Pharmacy Technician, you will comply with local, state, and federal regulations, report any illegal activities, and adhere to safety and sanitation guidelines. You will create a welcoming environment for customers, maintain departmental standards, and manage inventory control effectively. Your role will also involve answering phone inquiries, promoting sales and services, and ensuring compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations. You will support the company's health and wellness initiatives and perform all essential job functions with or without reasonable accommodation. This position is ideal for individuals who are passionate about serving the community and are looking for a career path in pharmacy. Whether you are a Certified Pharmacy Technician or a Pharmacy Technician Trainee, we welcome applicants from all backgrounds. No prior pharmacy experience is required, making this an excellent opportunity for those looking to start their career in the pharmacy field.

Responsibilities

  • Provide exceptional customer service to help people live healthier lives.
  • Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft or fraud.
  • Comply with and reinforce all safety and sanitation regulations/guidelines/procedures according to company, local, state, and federal health code regulations.
  • Create an environment that enables customers to feel welcome, important, and appreciated.
  • Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
  • Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs.
  • Complete all aspects of allowable inventory control, including shelf maintenance.
  • Answer phone and triage calls and answer inquiries as appropriate.
  • Promote sales and services to customers and store associates.
  • Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
  • Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss.
  • Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law.
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.
  • Support company health and wellness initiatives.

Requirements

  • High School Diploma or GED
  • Must be 18 years of age
  • Ability to handle confidential information
  • Pharmacy technician experience
  • Customer service experience
  • Inventory control experience

Nice-to-haves

  • Any previous comparable experience
  • Experience with customer service, including registries, phone, and cashier
  • Experience with inventory control in a retail environment

Benefits

  • Free parking
  • Store discount
  • Paid training
  • Wellness program
  • AD&D insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Adoption assistance
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Professional development assistance
  • Opportunities for advancement
  • Flexible schedule
  • Life insurance
  • Referral program
  • Prescription drug insurance
  • Pet insurance
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