Kroger - Forest Park, OH

posted 3 months ago

Part-time,Full-time - Entry Level
Forest Park, OH
1,001-5,000 employees
Food and Beverage Retailers

About the position

Join Kroger as a Pharmacy Technician, where you will play a vital role in providing exceptional customer service and supporting the health and well-being of our community. In this position, you will be responsible for ensuring that customers receive the right products, services, and care at the right time, all while adhering to the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. You will work in a fast-paced grocery store environment, where your contributions will help create a welcoming and inclusive atmosphere for all customers and employees. As a Pharmacy Technician, you will comply with local, state, and federal regulations, ensuring that all safety and sanitation guidelines are followed. You will maintain clean and organized workstations, manage inventory control, and assist customers with their inquiries. Your role will also involve operating the cash register, handling transactions, and promoting sales and services to enhance the customer experience. You will be expected to understand and adhere to HIPAA regulations, ensuring the confidentiality of patient information. Kroger is committed to supporting your growth and development, offering opportunities for advancement within the company. Whether you are a Certified Pharmacy Technician or a Pharmacy Technician Trainee, we welcome applicants of all experience levels. If you have a passion for serving the community and are eager to learn, we encourage you to apply and become part of our Kroger Family.

Responsibilities

  • Provide exceptional customer service to help people live healthier lives.
  • Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft or fraud.
  • Comply with and reinforce all safety and sanitation regulations/guidelines/procedures according to company, local, state, and federal health code regulations.
  • Create an environment that enables customers to feel welcome, important, and appreciated.
  • Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
  • Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs.
  • Complete all aspects of allowable inventory control, including shelf maintenance.
  • Answer phone and triage calls and answer inquiries as appropriate.
  • Promote sales and services to customers and store associates.
  • Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
  • Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss.
  • Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law.
  • Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.
  • Support company health and wellness initiatives.

Requirements

  • High School Diploma or GED
  • Must be 18 years of age
  • Ability to handle confidential information
  • Customer service experience
  • Pharmacy technician experience (preferred)
  • Cash register experience (preferred)
  • Inventory control experience (preferred)

Nice-to-haves

  • Any previous comparable experience
  • Any experience with customer service, including registries, phone, and cashier
  • Any experience with inventory control in a retail environment

Benefits

  • Free parking
  • Store discount
  • Paid training
  • Wellness program
  • AD&D insurance
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Adoption assistance
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Professional development assistance
  • Opportunities for advancement
  • Flexible schedule
  • Life insurance
  • Referral program
  • Prescription drug insurance
  • Pet insurance
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