Pharmacy Tech

Kroger - Ann Arbor, MI

Part-time - Entry Level

Ann Arbor, MI

1,001-5,000 employees

Food and Beverage Retailers

About the position

Join Kroger as a Pharmacy Technician, where you will play a vital role in providing exceptional customer service and supporting the health and well-being of our community. In this position, you will be responsible for treating customers and employees with fairness and respect, ensuring a safe and clean environment, and delivering the right products and services at the right time. You will embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety in all your interactions. This role is open to technicians of all levels, including Certified Pharmacy Technicians and Pharmacy Technician Trainees, and no prior pharmacy experience is required. If you have a passion for serving the community, we encourage you to apply!

Responsibilities

• Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud.
• Comply with and reinforce all safety and sanitation regulations/guidelines/procedures according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs.
• Complete all aspects of allowable inventory control, including shelf maintenance.
• Answer phone and triage calls and answer inquiries as appropriate.
• Promote sales and services to customers and store associates.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines.
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss.
• Provide a stellar customer experience while accurately and efficiently performing all steps of release to patient and product dispensing, if allowable by state law.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same.
• Support company health and wellness initiatives.

Requirements

• High School Diploma or GED
• Must be 18 years of age
• Ability to handle confidential information

Nice-to-haves

• Any previous comparable experience
• Any experience with customer service, including registries, phone, and cashier
• Any experience with inventory control in a retail environment

Benefits

• 401(k) matching
• AD&D insurance
• Adoption assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Pet insurance
• Prescription drug insurance
• Professional development assistance
• Referral program
• Store discount
• Tuition reimbursement
• Vision insurance
• Wellness program