CVS Health - Tallahassee, FL
posted 13 days ago
The Pharmacy Technician, Customer Relations Help Desk role at CVS Health is designed to support frontline pharmacy call inquiries and escalations related to Retail Pharmacy. This position involves handling customer complaints, guiding agents to appropriate resources, and providing solutions to unique problems while maintaining a positive representation of the Customer Support Department. The role requires a Pharmacy Technician license and emphasizes strong communication, critical thinking, and time management skills in a fast-paced call center environment.