Walgreens Boots Alliance - Ware, MA

posted 3 months ago

Full-time - Entry Level
Ware, MA
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to maintaining high standards of customer service and operational excellence, as you will be responsible for entering patient information, filling prescriptions accurately, and adhering to company policies regarding Good Faith Dispensing. Additionally, you will participate in training and personal development opportunities, including earning and maintaining PTCB certification and acquiring continuing education credits. The apprenticeship program offers valuable on-the-job experiences and foundational knowledge necessary for a successful career in pharmacy. You will also have the chance to develop relationships with local healthcare providers, contributing to the growth of the pharmacy department and enhancing community health initiatives.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Maintain a clean and orderly pharmacy department and ensure it is stocked with adequate supplies.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in the practice of pharmacy in accordance with state and federal regulations.
  • Basic computer skills to operate pharmacy systems and cash registers.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Earn while you learn through the Pharmacy Technician Training Program.
  • Potential for college credit hours through the apprenticeship program.
  • Opportunities for career advancement within Walgreens.
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