Walgreens Boots Alliance - Commack, NY

posted 3 months ago

Full-time - Entry Level
Commack, NY
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in the healthcare system, directly interacting with customers and helping them navigate their health needs. This position is designed to provide you with a comprehensive introduction to the pharmacy field, emphasizing patient-centric care over traditional transaction-based interactions. You will be equipped with the latest technology and resources to enhance your skills and advance your career in healthcare. Walgreens is committed to your professional development through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as a gateway to a fulfilling career in healthcare, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a strong commitment to customer service, as you will be expected to model best practices and develop relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient information, filling prescriptions, and maintaining inventory. You will also assist in clinical services, including collecting and labeling samples, and fostering relationships with local healthcare providers. The role emphasizes continuous learning and personal development, with opportunities to earn college credit through the apprenticeship program. Overall, this position is an excellent opportunity for individuals looking to start a career in healthcare while making a meaningful impact on the lives of others.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in the operation of pharmacy systems and cash registers if PTCB certified.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying correctness, and checking for interactions.
  • Report prescription errors to the pharmacist immediately and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Assist pharmacists in administering clinical services and coordinating with healthcare providers.
  • Maintain cleanliness and organization in the Pharmacy Department.
  • Complete special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties and customer service.
  • Basic computer skills and familiarity with pharmacy systems.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training program recognized by ASHP and Department of Labor.
  • Opportunity to earn college credit through the apprenticeship program.
  • Career advancement opportunities within Walgreens.
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