Walgreens Boots Alliance - Lisle, IL

posted 4 months ago

Full-time - Entry Level
Lisle, IL
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to maintaining high standards of service and adhering to company policies and procedures. As part of your training and personal development, you will earn and maintain PTCB certification, attend training sessions, and acquire continuing education credits. The apprenticeship program is structured to provide you with foundational and advanced knowledge, skills, and on-the-job experiences necessary for success in the pharmacy care industry. This is an excellent opportunity for those looking to start or advance their careers in healthcare, with the potential for significant personal and professional growth.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on the assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization in the Pharmacy Department.
  • Complete special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties and operations.
  • Strong communication and interpersonal skills to engage with customers effectively.
  • Detail-oriented with a focus on accuracy in filling prescriptions.
  • Responsible and trustworthy in handling sensitive information and cash.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills for operating pharmacy systems.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Opportunity to earn college credit hours through the apprenticeship program.
  • Potential for career advancement within Walgreens.
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