Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Allendale Charter Township, MI

Full-time - Entry Level

Allendale Charter Township, MI

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in accordance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching pharmacy technicians in the operation of pharmacy systems. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. Your ability to model and deliver exceptional customer service will be key to developing strong relationships with our most valuable customers. Operationally, you will assist in the practice of pharmacy by entering patient and drug information accurately, filling prescriptions, and checking for potential interactions. You will be responsible for handling cash transactions, processing manual claims for third-party prescription services, and supporting inventory management activities. Additionally, you may assist in administering clinical services and maintaining good relationships with local healthcare providers. Your commitment to compliance with company policies and procedures will be essential in maintaining a respectful and efficient work environment. Through ongoing training and personal development, you will earn and maintain your PTCB certification, which is a condition for promotion to senior technician. Completing the Walgreens pharmacy technician apprenticeship program will also qualify you for eight college credit hours recognized by the American Council on Education (ACE).

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Verify that the medicine is correct and check for possible interactions.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Maintain a clean and orderly pharmacy department.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a retail environment for at least six months.
• Prior work experience with Walgreens.
• Good math skills for filling prescriptions accurately.
• Good computer skills.
• Knowledge of store inventory control.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn PTCB certification.
• Experience qualifies for eight college credit hours recognized by ACE.