Walgreens Boots Alliance - Fresh Meadows, NY

posted 3 months ago

Full-time - Entry Level
Fresh Meadows, NY
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient information, filling prescriptions, and managing inventory. You will also assist in clinical services, maintain a clean and organized pharmacy environment, and complete special assignments as needed. Continuous learning is a key aspect of this role, as you will be expected to earn and maintain your PTCB certification and participate in ongoing training to stay updated on healthcare and pharmacy developments.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain a clean and orderly pharmacy environment.
  • Complete special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

Nice-to-haves

  • Prior work experience with Walgreens is preferred.
  • Experience in a retail environment is preferred.

Benefits

  • Comprehensive training and support for career advancement.
  • Earn while you learn through the Pharmacy Technician Training Program.
  • Opportunity to earn college credit hours through the apprenticeship program.
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