Walgreens Boots Alliance - Wilmington, NC

posted 6 months ago

Part-time - Entry Level
Wilmington, NC
Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an earn-while-you-learn Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and providing exceptional customer service. You will engage with customers, resolve their issues, and model best practices in customer service to create a delightful experience. Additionally, you will support pharmacy operations by managing inventory, handling cash transactions, and assisting with clinical services as needed. Walgreens values the development of its employees, and through this apprenticeship, you will gain foundational and advanced knowledge, skills, and on-the-job experiences necessary to excel as a certified pharmacy technician. You will also have opportunities to earn college credit hours through the completion of the program, further enhancing your educational qualifications. This position is ideal for those who are compassionate, detail-oriented, and eager to make a positive impact in the healthcare field.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering, unpacking, and checking shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and nurses.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in the practice of pharmacy under supervision.
  • Basic computer skills to operate pharmacy systems and cash registers.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

Benefits

  • Earn while you learn Pharmacy Technician Training Program.
  • Opportunities for professional development and career advancement.
  • Potential to earn college credit hours through the apprenticeship program.
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