Walgreens Boots Alliance - Waldorf, MD

posted 6 months ago

Part-time - Entry Level
Waldorf, MD
Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an earn-while-you-learn Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a strong commitment to customer service, operational excellence, and adherence to company policies and procedures. You will be responsible for maintaining the pharmacy's workflow, reporting prescription errors, and assisting with inventory management. Additionally, you will have opportunities to develop relationships with local healthcare providers and participate in clinical services. Continuous learning is a key aspect of this role, as you will be expected to earn and maintain your PTCB certification and complete ongoing training to stay updated on healthcare and pharmacy developments. This position offers a pathway to a rewarding career in the healthcare industry, with the potential for advancement based on your performance and commitment to professional development.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and nurses.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist in the practice of pharmacy in accordance with state and federal regulations.
  • Strong communication and interpersonal skills to engage with customers and patients effectively.
  • Detail-oriented with a focus on accuracy in filling prescriptions and handling medications.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills for operating pharmacy systems.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

Benefits

  • Comprehensive training and apprenticeship program recognized by ASHP and Department of Labor.
  • Opportunities for career advancement and professional development.
  • Earn college credit hours through the pharmacy technician apprenticeship program.
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