Walgreens Boots Alliance - Guilderland, NY

posted 3 months ago

Full-time - Entry Level
Guilderland, NY
Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to maintaining high standards of service and adhering to company policies and procedures. The training and resources provided will help you develop foundational and advanced knowledge in pharmacy practices, preparing you for certification and a successful career in the healthcare industry. You will be expected to maintain your PTCB certification and participate in ongoing education to stay updated with the latest developments in pharmacy and healthcare.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization in the Pharmacy Department.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties and customer service tasks.
  • Basic math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
  • Good computer skills for operating pharmacy systems.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Competitive hourly wage ranging from $16.5 to $20.
  • Comprehensive training program recognized by ASHP and Department of Labor.
  • Opportunity to earn college credit hours through the apprenticeship program.
  • Career advancement opportunities within Walgreens.
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