Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Wayzata, MN

Full-time - Entry Level

Wayzata, MN

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharmacy Technician Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In your role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you hold PTCB certification. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires you to maintain a high level of accuracy and attention to detail, especially when filling prescriptions and managing inventory. Additionally, you will be involved in various operational tasks, such as entering patient and drug information, verifying prescriptions, and assisting with inventory management. You will also have opportunities to develop relationships with local healthcare providers and participate in clinical services as needed. Continuous personal development is encouraged, and you will be expected to earn and maintain your PTCB certification, attend training sessions, and stay updated on the latest developments in healthcare and pharmacy.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Verify that the medicine is correct and check for possible interactions.
• Register all related sales on the assigned cash register and handle cash as required.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Maintain a clean and orderly pharmacy department.
• Complete special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a healthcare setting.
• Customer service experience in a retail environment.
• Ability to work in a fast-paced environment.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn PTCB certification and college credit hours through the apprenticeship program.
• Access to training and continuing education credits.
• Career advancement opportunities within Walgreens.