Walgreens Boots Alliance - Plymouth, MA

posted 4 months ago

Full-time - Entry Level
Plymouth, MA
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in the healthcare system, directly interacting with customers and helping them achieve better health outcomes. This position is designed to provide you with a comprehensive introduction to the pharmacy field, where you will be at the forefront of patient care. The pharmacy environment is evolving, and Walgreens is committed to transforming the traditional transaction-based model into a more patient-centric approach. You will have the opportunity to build meaningful relationships with customers, ensuring they receive the best possible service and support in their health journeys. The role includes participation in Walgreens' innovative "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as a gateway to a rewarding career in healthcare, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will gain essential skills and knowledge through a combination of classroom learning and hands-on experience, preparing you for the responsibilities of a certified pharmacy technician. In your daily tasks, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. This includes using pharmacy systems to obtain patient and drug information, processing prescriptions, and providing exceptional customer service. You will also engage with customers, resolve their issues, and model best practices in customer service to enhance their experience. Your role will involve operational responsibilities such as filling prescriptions, managing inventory, and maintaining a clean and organized pharmacy environment. Additionally, you will have opportunities for personal development and continuing education, ensuring you stay updated with the latest advancements in healthcare and pharmacy practices.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering, unpacking, and checking shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and healthcare providers.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties in accordance with company policies and procedures.
  • Basic computer skills to operate pharmacy systems and cash registers.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and apprenticeship program recognized by ASHP and Department of Labor.
  • Opportunities for personal development and continuing education credits.
  • Potential for career advancement within Walgreens.
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