Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Monticello, NY

Full-time - Entry Level

Monticello, NY

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in inventory management, maintain the pharmacy's cleanliness, and support clinical services as needed. Walgreens values the development of strong relationships with customers and the local medical community. You will have the opportunity to participate in outreach efforts to enhance growth opportunities for the pharmacy. The position requires a commitment to ongoing education and skill development, as you will be expected to earn and maintain PTCB certification and complete training programs as requested by your manager. This apprenticeship not only prepares you for a rewarding career in pharmacy but also qualifies you for college credit hours recognized by the American Council on Education (ACE).

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Assist in scheduling and maintaining workflow in the pharmacy.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services as required.
• Maintain a clean and orderly pharmacy department.
• Complete special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in the practice of pharmacy in accordance with regulations.
• Basic computer skills to operate pharmacy systems effectively.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training and support for career advancement.
• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.