Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient and drug information, filling prescriptions, and managing inventory. You will report any prescription errors to the pharmacist and adhere to company policies regarding dispensing activities. The role also includes clerical duties, handling telephone calls, and assisting with clinical services as needed. Training and personal development are key components of this position, as you will be expected to maintain your PTCB certification and stay updated on healthcare and pharmacy developments. Through the Walgreens pharmacy technician apprenticeship program, you can earn college credit hours recognized by the American Council on Education (ACE), further enhancing your educational qualifications.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in the practice of pharmacy in accordance with state, federal, and company policy.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third party program prescription services in a timely manner.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacist in administering clinical services and coordinating with healthcare providers.
• Maintain a clean and orderly pharmacy department and ensure adequate supplies are stocked.
• Complete special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in the practice of pharmacy under direct supervision.
• Basic computer skills to operate pharmacy systems and cash registers.
• Good math skills for accurately filling prescriptions.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training and development programs.
• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.