Walgreens Boots Alliance - River Forest, IL

posted 4 months ago

Full-time - Entry Level
River Forest, IL
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is not just about filling prescriptions; it’s about building relationships with customers and helping them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in operational duties such as entering patient information, filling prescriptions, and managing inventory. The position requires a commitment to maintaining high standards of service and adherence to company policies, including the Walgreen Co. Pharmacy Code of Conduct. Moreover, you will have opportunities for personal development through training and continuing education, which can lead to college credit hours recognized by the American Council on Education (ACE). This role is ideal for individuals who are compassionate, detail-oriented, and eager to make a difference in the lives of others through healthcare.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and nurses.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in the practice of pharmacy under direct supervision.
  • Basic computer skills to operate pharmacy systems and cash registers.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and support for career advancement.
  • Earn while you learn through the Pharmacy Technician Training Program.
  • Potential for college credit hours through the apprenticeship program.
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