Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Milford, DE

Part-time - Entry Level

Milford, DE

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the necessary skills and knowledge to excel in the pharmacy care industry, ultimately leading to a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians and cashiers in pharmacy operations. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires a commitment to maintaining high standards of accuracy and compliance in all pharmacy operations, including reporting prescription errors and adhering to the Walgreen Co. Pharmacy Code of Conduct. Additionally, you will assist in inventory management, maintain a clean and orderly pharmacy environment, and support the pharmacist in administering clinical services. Your role will also involve developing relationships with local healthcare providers to enhance growth opportunities for the pharmacy. As you progress in your training, you will be expected to earn and maintain PTCB certification, attend training sessions, and acquire continuing education credits to stay updated on the latest developments in healthcare and pharmacy.

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in the practice of pharmacy in accordance with state, federal, and company policy.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist the pharmacist in administering clinical services as required.
• Develop and maintain good relationships with the local medical community.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a retail environment for at least six months.
• Prior work experience with Walgreens.
• Good math skills for prescription accuracy.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.
• Access to training and continuing education credits.