Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Charleston, SC

Full-time - Entry Level

Charleston, SC

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a more patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, a credential that is both nationally recognized and portable, enhancing your career advancement opportunities. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with company policies and state and federal regulations. You will be responsible for utilizing pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians in the operation of pharmacy systems and cash registers if you are PTCB certified. Your primary focus will be on delivering a distinctive and delightful customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. You will also assist in the operational aspects of the pharmacy, including filling prescriptions, managing inventory, and maintaining compliance with pharmacy regulations. The position requires you to earn and maintain PTCB certification through the designated training program, and you will have opportunities for personal development through training and continuing education credits. The apprenticeship program also qualifies for college credit hours, further enhancing your educational credentials. Whether you are new to the pharmacy field or have prior experience, Walgreens is dedicated to equipping you with the skills and knowledge necessary to succeed in your role as a pharmacy technician.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third party program prescription services in a timely manner.
• Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist the pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Develop and maintain good relationships with the local medical community, including physicians and nurses.
• Ensure the Pharmacy Department is stocked with adequate supplies and is clean and orderly.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist the pharmacist in various pharmacy duties under supervision.
• Basic computer skills to operate pharmacy systems and cash registers.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Benefits

• Earn while you learn Pharmacy Technician Training Program recognized by ASHP & Department of Labor.
• Opportunity to earn PTCB certification and maintain it through the designated training program.
• Continuing education credits available through training.
• Qualifies for eight college credit hours as recognized by the American Council on Education (ACE).