Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Moore, OK

Full-time - Entry Level

Moore, OK

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will gain the necessary skills and knowledge to excel in the pharmacy care industry, ultimately earning a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires a commitment to maintaining high standards of accuracy and compliance in all pharmacy operations, including reporting prescription errors and adhering to the Walgreen Co. Pharmacy Code of Conduct. Additionally, you will participate in training and personal development opportunities, including earning and maintaining your PTCB certification. The apprenticeship program offers valuable educational credits, further enhancing your qualifications in the pharmacy field. Whether you are new to the pharmacy profession or have prior experience, Walgreens provides the training and support necessary to help you succeed in your career as a pharmacy technician.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist the pharmacist in administering clinical services, including collecting and labeling blood/urine samples.
• Develop and maintain good relationships with the local medical community.
• Ensure the Pharmacy Department is stocked with adequate supplies and is clean and orderly.
• Complete special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Prior experience in a pharmacy setting.
• Experience with customer service in a retail environment.
• Ability to work in a fast-paced environment.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn PTCB certification and continuing education credits.
• Access to training and development resources.
• Potential for college credit hours through the apprenticeship program.