Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Waukegan, IL

Part-time - Entry Level

Waukegan, IL

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients and customers. Walgreens is committed to providing you with the tools and support necessary to grow your career, including access to the latest technology and resources. The pharmacy is the core of our business, and we are proud to invest in an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into a healthcare career, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. This certification is a nationally recognized credential that will help you advance in your career and maintain the high level of skill required in the pharmacy care industry. Whether you are new to the pharmacy field or an experienced Pharmacy Technician, Walgreens will provide the necessary training to utilize your skills and talents effectively. The training program includes courses, learning activities, and on-the-job experiences designed to equip you with both foundational and advanced knowledge in pharmacy practices. Under the direct supervision of a pharmacist, you will assist in various pharmacy operations, ensuring compliance with state and federal regulations while delivering exceptional customer service. Your responsibilities will include processing prescriptions, engaging with customers, and supporting pharmacy operations, all while adhering to company policies and procedures. In this role, you will also have the opportunity to develop strong relationships with the local medical community, including physicians and healthcare providers, enhancing growth opportunities for the pharmacy. You will be responsible for maintaining a clean and orderly pharmacy environment, managing inventory, and completing special assignments as needed. Continuous personal development is encouraged, with opportunities to earn continuing education credits and maintain your PTCB certification. This position is part-time and offers a flexible shift schedule, making it an excellent opportunity for those looking to balance work with other commitments.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services as required.
• Maintain good relationships with the local medical community through outreach efforts.
• Ensure the Pharmacy Department is stocked with adequate supplies and is clean and orderly.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
• Good computer skills.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Nice-to-haves

• Prior experience in a pharmacy setting.
• Experience with customer service in a retail environment.
• Ability to work in a fast-paced environment.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Access to training and continuing education credits.
• Potential for college credit hours through the apprenticeship program.