Walgreens Boots Alliance - Riverview, MI

posted 4 months ago

Full-time - Entry Level
Riverview, MI
Health and Personal Care Retailers

About the position

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

Responsibilities

  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Assist the pharmacist in the practice of pharmacy, in accordance with state, federal, and company policy.
  • Utilize pharmacy systems to enter patient and drug information, ensuring information is entered correctly.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining workflow.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians, nurses, and other health care providers.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Pharmacy technician experience preferred.
  • PTCB Certification preferred.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
  • Good computer skills preferred.
  • Knowledge of store inventory control preferred.

Nice-to-haves

  • Six months of experience in a retail environment preferred.
  • Prior work experience with Walgreens preferred.

Benefits

  • Earn while you learn Pharmacy Technician Training Program recognized by ASHP & Department of Labor.
  • Opportunity to earn PTCB certification as a condition of promotion to senior technician.
  • Continuing education credits available through training and PPLs requested by Manager.
  • Experience qualifies for eight (8) college credit hours as recognized by the American Council on Education (ACE).
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