Walgreens Boots Alliance - Greenfield, IN

posted 3 months ago

Full-time - Entry Level
Greenfield, IN
Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a more patient-centric approach. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the necessary skills and knowledge to excel in the pharmacy care industry, ultimately leading to a nationally recognized credential that enhances your career prospects. In your role, you will assist the pharmacist under direct supervision, performing various pharmacy duties in compliance with state and federal regulations. This includes using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians in the operation of pharmacy systems. You will also be responsible for delivering exceptional customer service by engaging with customers, resolving issues, and ensuring a positive experience. Your responsibilities will extend to operational tasks such as filling prescriptions, managing inventory, and maintaining a clean and orderly pharmacy environment. You will also assist in clinical services, including the collection and labeling of samples, and foster relationships with local healthcare providers to enhance growth opportunities for the pharmacy. The training and personal development aspect of this position is vital, as you will be required to earn and maintain your PTCB certification through the designated training program. Continuous education and training will be provided to keep you updated on the latest developments in healthcare and pharmacy practices. This role is ideal for individuals who are eager to learn, grow, and make a meaningful impact in the lives of patients and the community.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining workflow.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Maintain a clean, neat, and orderly pharmacy department.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • PTCB Certification or willingness to obtain it as a condition of promotion to senior technician.
  • Basic math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
  • Good computer skills.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Knowledge of store inventory control.

Benefits

  • Earn while you learn training program recognized by ASHP & Department of Labor.
  • Opportunities for career advancement through certification and training.
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