Walgreens Boots Alliance - Richardson, TX

posted 3 months ago

Full-time - Entry Level
Richardson, TX
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in the healthcare system, directly interacting with customers and helping them achieve better health outcomes. This position is designed to provide you with a comprehensive introduction to the pharmacy field, where you will be at the forefront of patient care. The pharmacy environment is evolving from a transaction-based model to a more patient-centric approach, and as a pharmacy technician, you will be integral to this transformation. You will have the opportunity to build meaningful relationships with customers, assisting them in their healthcare needs and contributing to their overall well-being. Walgreens is committed to your professional growth and development. The company offers an innovative "earn while you learn" Pharmacy Technician Training Program, recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as a gateway to a rewarding career in healthcare, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive the necessary training and resources to develop both foundational and advanced skills, ensuring you are well-prepared for the challenges of the pharmacy care industry. In your role, you will assist pharmacists in various tasks, including processing prescriptions, managing pharmacy systems, and providing exceptional customer service. You will be responsible for ensuring accurate medication dispensing, maintaining compliance with state and federal regulations, and supporting pharmacy operations. Your commitment to customer service will be paramount, as you engage with patients, resolve their inquiries, and create a welcoming environment in the pharmacy. Additionally, you will have the chance to participate in training and continuing education, further enhancing your knowledge and skills in the healthcare field.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and other healthcare providers.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.

Nice-to-haves

  • Experience in a retail environment for at least six months.
  • Prior work experience with Walgreens.
  • Good math skills for filling prescriptions accurately.
  • Good computer skills.
  • Knowledge of store inventory control.

Benefits

  • Comprehensive training and development programs.
  • Opportunity to earn while you learn through the apprenticeship program.
  • Potential for college credit hours through the pharmacy technician apprenticeship program.
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