Walgreens Boots Alliance - Winfield, IL

posted 3 months ago

Full-time - Entry Level
Winfield, IL
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in the healthcare system, directly interacting with customers and helping them improve their health and well-being. This position is designed to provide you with a comprehensive introduction to the pharmacy field, where you will be at the forefront of patient care. The pharmacy environment is evolving, and Walgreens is committed to transforming the traditional transaction-based model into a more patient-centric approach. This means that your daily responsibilities will not only involve technical tasks but also building meaningful relationships with customers, ensuring they receive the best possible care and support. The apprenticeship program at Walgreens is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor, providing you with an opportunity to earn while you learn. This program is structured to guide you through the necessary steps to become a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive training that equips you with both foundational and advanced knowledge, skills, and on-the-job experiences essential for success in the pharmacy care industry. The program is designed to help you maintain a high level of skill and professionalism, ensuring you are well-prepared for a rewarding career in healthcare. In your role, you will assist pharmacists in various duties, including processing prescriptions, managing pharmacy systems, and providing exceptional customer service. You will be responsible for engaging with customers, resolving their issues, and ensuring a positive experience at the pharmacy. Additionally, you will assist in inventory management, maintain compliance with regulations, and support the pharmacy team in delivering clinical services. This position offers a unique opportunity to grow your career in a supportive environment that values innovation and continuous learning.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Process manual claims for third-party program prescription services in a timely manner.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization in the Pharmacy Department.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties.
  • Strong communication and interpersonal skills to engage with customers effectively.
  • Detail-oriented with good problem-solving skills.
  • Responsible and trustworthy in handling sensitive information.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills for managing pharmacy systems.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and apprenticeship program recognized by ASHP and Department of Labor.
  • Opportunities for career advancement and professional development.
  • Earn while you learn program that provides practical experience in pharmacy.
  • Access to the latest technology and tools to support your work.
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