Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Knoxville, TN

Full-time - Entry Level

Knoxville, TN

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in operational tasks such as entering patient information, filling prescriptions, and managing inventory, all while adhering to Walgreens' policies and procedures. The position requires a commitment to continuous learning and development, as you will need to maintain your PTCB certification and stay updated on the latest healthcare and pharmacy news. This apprenticeship not only prepares you for a rewarding career in pharmacy but also qualifies you for college credit hours recognized by the American Council on Education (ACE). Whether you are new to the pharmacy field or have prior experience, Walgreens is dedicated to helping you succeed and grow within the company.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
• Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Develop and maintain good relationships with the local medical community, including physicians and nurses.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in the performance of pharmacy duties in accordance with company policies and procedures.
• Basic math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
• Good computer skills for operating pharmacy systems.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training and support for career advancement.
• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.