Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Brick Township, NJ

Full-time - Entry Level

Brick Township, NJ

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In your role, you will assist the pharmacist under direct supervision, ensuring compliance with state and federal regulations. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians in the operation of pharmacy systems. Your commitment to delivering a distinctive and delightful customer experience will be paramount, as you engage with customers, resolve issues, and model best practices in customer service. You will also assist in various operational duties, including filling prescriptions, managing inventory, and maintaining a clean and orderly pharmacy environment. The position requires you to earn and maintain PTCB certification through the designated training program, which is essential for your promotion to a senior technician role. Additionally, your participation in the Walgreens pharmacy technician apprenticeship program can qualify you for up to eight college credit hours, recognized by the American Council on Education (ACE). This opportunity not only enhances your skills but also prepares you for a successful career in pharmacy.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist the pharmacist in administering clinical services as required.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist the pharmacist in the performance of pharmacy duties in accordance with company policies.
• Experience in a retail environment is preferred, ideally six months.
• Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
• Good computer skills and knowledge of store inventory control are preferred.
• PTCB certification is preferred.

Nice-to-haves

• Prior work experience with Walgreens is preferred.
• Knowledge of pharmacy systems and cash register operations is preferred.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn up to eight college credit hours through the apprenticeship program.
• Comprehensive training and support for career advancement.