Walgreens Boots Alliance - Oklahoma City, OK

posted 6 months ago

Full-time - Entry Level
Oklahoma City, OK
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharmacy Technician Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients and customers. Walgreens is committed to investing in your career through its earn while you learn Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In your role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in accordance with company policies and procedures. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and assist with coaching pharmacy technicians and cashiers in pharmacy operations. Your commitment to delivering a distinctive and delightful customer experience will be paramount, as you engage with customers, resolve issues, and model best practices in customer service. You will also assist in maintaining workflow, managing inventory, and ensuring compliance with pharmacy regulations and company policies. The training and personal development opportunities provided through Walgreens will help you earn and maintain your PTCB certification, which is essential for career advancement. Additionally, your experience in this apprenticeship program may qualify you for college credit hours recognized by the American Council on Education (ACE). This role is ideal for individuals who are new to the pharmacy field or those with prior experience, as Walgreens is dedicated to training you to utilize your skills effectively in serving patients and customers.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Assist in scheduling and maintaining workflow in the pharmacy.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on the assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization in the Pharmacy Department.
  • Assist in administering clinical services, including collecting and labeling blood/urine samples.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Must have a valid Pharmacy Technician Certification certification (or be willing to obtain it).
  • Experience in customer service is preferred.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
  • Good computer skills and knowledge of store inventory control are preferred.

Nice-to-haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.
  • Knowledge of pharmacy systems and operations is a plus.

Benefits

  • Earn while you learn Pharmacy Technician Training Program recognized by ASHP & Department of Labor.
  • Opportunity to earn PTCB certification and college credit hours through the apprenticeship program.
  • Comprehensive training and development resources.
  • Potential for career advancement within Walgreens.
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