Walgreens Boots Alliance - Grayson, KY

posted 4 months ago

Full-time - Entry Level
Grayson, KY
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in the operational aspects of the pharmacy, including inventory management and maintaining a clean and orderly environment. The position requires a commitment to ongoing training and personal development, including earning and maintaining PTCB certification. You will have the opportunity to gain valuable knowledge and skills in healthcare and pharmacy, which will be essential for your career advancement. This role is ideal for individuals who are compassionate, detail-oriented, and possess strong communication skills, as you will be building relationships with customers and collaborating with healthcare professionals.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in scheduling and maintaining workflow in the pharmacy.
  • Report prescription errors to the pharmacist immediately and adhere to company policies regarding pharmacy errors.
  • Register all related sales on the assigned cash register and handle cash as required.
  • Process manual claims for third-party prescription services in a timely manner.
  • Assist in inventory management activities, including ordering and storing pharmaceuticals.
  • Maintain a clean and orderly pharmacy environment and ensure adequate supplies are stocked.
  • Assist in administering clinical services, including collecting and labeling blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community through outreach efforts.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in the practice of pharmacy under supervision.
  • Strong communication and interpersonal skills to engage with customers effectively.
  • Detail-oriented with good organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.

Nice-to-haves

  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.
  • Good math skills for accurately filling prescriptions, including counting and measuring medications.
  • Good computer skills for operating pharmacy systems and managing inventory control.
  • PTCB certification is preferred.

Benefits

  • Competitive hourly wage ranging from $16.5 to $20.
  • Comprehensive training and development programs.
  • Opportunities for career advancement within the company.
  • Earn college credit hours through the pharmacy technician apprenticeship program.
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