Walgreens Boots Alliance - Mesa, AZ

posted 6 months ago

Part-time - Entry Level
Mesa, AZ
Health and Personal Care Retailers

About the position

As a Pharmacy Technician / Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an earn-while-you-learn Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in inventory management, maintain the pharmacy's cleanliness, and support clinical services as needed. This position offers a unique opportunity to develop strong relationships with customers and the local medical community, enhancing your skills and knowledge in the pharmacy care industry. The training and personal development aspect of this role is significant, as you will be required to earn and maintain PTCB certification and attend ongoing training sessions. The apprenticeship program also provides you with the opportunity to earn college credit hours, further solidifying your foundation in healthcare and pharmacy.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Maintain a clean and orderly pharmacy department and ensure it is stocked with adequate supplies.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist in the practice of pharmacy in accordance with state and federal regulations.
  • Strong communication and interpersonal skills to engage with customers and patients effectively.
  • Detail-oriented with good problem-solving skills.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills and knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Competitive hourly wage ranging from $16.5 to $20.
  • Earn while you learn through the Pharmacy Technician Training Program.
  • Opportunity to earn college credit hours through the apprenticeship program.
  • Comprehensive training and support for career advancement.
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