Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Willowick, OH

Part-time - Entry Level

Willowick, OH

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will gain the necessary skills and knowledge to excel in the pharmacy care industry, ultimately earning a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires you to develop strong relationships with customers and ensure their needs are met effectively. Operationally, you will assist in the practice of pharmacy by entering patient and drug information accurately, filling prescriptions, and checking for potential drug interactions. You will report any prescription errors to the pharmacist and adhere to the company's policies regarding Good Faith Dispensing. Additionally, you will handle cash transactions, assist with inventory management, and support the pharmacy team in various clerical duties. You may also assist in administering clinical services and maintaining good relationships with local healthcare providers. To succeed in this role, you will need to earn and maintain your PTCB certification and participate in ongoing training and education. The Walgreens pharmacy technician apprenticeship program offers valuable educational credits, further enhancing your qualifications in the healthcare field. This position is part-time and offers flexible shifts, making it an excellent opportunity for those looking to start or advance their careers in pharmacy.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on the assigned cash register and handle cash as required.
• Assist in inventory management activities, including ordering, unpacking, and checking shipments of pharmaceuticals.
• Assist pharmacists in administering clinical services, including collecting and labeling blood/urine samples from patients.
• Maintain a clean and orderly pharmacy department and ensure it is stocked with adequate supplies.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a retail environment for at least six months.
• Prior work experience with Walgreens.
• Good math skills for prescription accuracy.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Earn while you learn training program recognized by ASHP and Department of Labor.
• Opportunity to earn PTCB certification and continuing education credits.
• Experience qualifies for college credit hours as recognized by the American Council on Education (ACE).