Walgreens Boots Alliance - Pewaukee, WI

posted 2 months ago

Full-time - Entry Level
Pewaukee, WI
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient and drug information, filling prescriptions, and managing inventory. You will also assist in clinical services, maintain a clean and orderly pharmacy environment, and complete special assignments as needed. Continuous learning is a key aspect of this position, as you will be expected to earn and maintain PTCB certification and participate in ongoing training and education. This apprenticeship program not only prepares you for certification but also qualifies you for college credit hours recognized by the American Council on Education (ACE).

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain a clean and orderly pharmacy environment.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy in filling prescriptions.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Competitive hourly wage ranging from $16.5 to $20.
  • Comprehensive training and development programs.
  • Opportunity to earn college credit hours through the apprenticeship program.
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