Pharmacy Technician/Pharm Tech Apprenticeship

Walgreens Boots Alliance - Florida City, FL

Full-time - Entry Level

Florida City, FL

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharmacy Technician Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the necessary skills and knowledge to excel in the pharmacy care industry, ultimately leading to a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy duties in compliance with state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. Your operational duties will involve entering patient and drug information accurately, filling prescriptions, and maintaining workflow in the pharmacy. You will be responsible for adhering to company policies regarding prescription dispensing and quality improvement, as well as managing cash register transactions and handling customer inquiries. Additionally, you will support inventory management activities, assist in clinical services, and maintain good relationships with local healthcare providers. Your training and personal development will be a priority, as you will be expected to earn and maintain PTCB certification and complete ongoing education credits. Through the Walgreens pharmacy technician apprenticeship program, you will also earn college credit hours recognized by the American Council on Education (ACE), further enhancing your educational qualifications.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Verify that the medicine is correct and check for possible interactions.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Assist in scheduling and maintaining workflow in the pharmacy.
• Support inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist in administering clinical services, including collecting and labeling blood/urine samples from patients.
• Develop and maintain good relationships with the local medical community.
• Ensure the Pharmacy Department is stocked with adequate supplies and is clean and orderly.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist the pharmacist in various pharmacy duties.
• Experience in a retail environment is preferred, ideally six months.
• Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
• Good computer skills and knowledge of store inventory control are preferred.
• PTCB certification is preferred.

Nice-to-haves

• Prior work experience with Walgreens is preferred.
• Knowledge of store inventory control is preferred.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours recognized by ACE.
• Comprehensive training and support for career advancement.