Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Muskego, WI

Full-time - Entry Level

Muskego, WI

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient and drug information, filling prescriptions, and managing inventory. You will report any prescription errors immediately and adhere to company policies regarding dispensing activities. The role also includes clerical duties, such as processing claims for third-party prescription services and maintaining the pharmacy's cleanliness and organization. Continuous personal development is encouraged, with opportunities to earn continuing education credits and advance your skills in healthcare and pharmacy.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in scheduling and maintaining workflow in the pharmacy.
• Report prescription errors to the pharmacist immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Process manual claims for third-party prescription services in a timely manner.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Maintain a clean and orderly pharmacy department.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in various pharmacy duties.
• Strong communication and interpersonal skills to engage with customers.
• Detail-oriented with good problem-solving abilities.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions.
• Good computer skills for operating pharmacy systems.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training program recognized by ASHP and Department of Labor.
• Opportunity to earn PTCB certification and college credit hours through the apprenticeship program.