Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Edgewater, MD

Full-time - Entry Level

Edgewater, MD

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a more patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, thereby equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy duties in compliance with state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you hold PTCB certification. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. Your operational duties will involve assisting in the practice of pharmacy, ensuring accurate prescription filling, and maintaining compliance with company policies and procedures. Additionally, you will participate in training and personal development activities, earning and maintaining your PTCB certification through the designated training program. This position offers a unique opportunity to gain foundational and advanced knowledge in pharmacy practice, preparing you for a successful career in the healthcare industry. Through the Walgreens pharmacy technician apprenticeship program, you can earn up to eight college credit hours recognized by the American Council on Education (ACE), further enhancing your educational credentials.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on the assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
• Assist the pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Develop and maintain good relationships with the local medical community, including physicians and other healthcare providers.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Must be able to earn and maintain PTCB certification through the designated training program or state-required certification/registration.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Benefits

• Comprehensive training program recognized by ASHP and Department of Labor.
• Opportunity to earn up to eight college credit hours through the apprenticeship program.
• Career advancement opportunities through certification and training.