Walgreens Boots Alliance - Austin, MN

posted 3 months ago

Full-time - Entry Level
Austin, MN
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Your operational duties will involve entering patient and drug information accurately, filling prescriptions, and maintaining workflow in collaboration with the pharmacy team. You will be responsible for reporting prescription errors, adhering to company policies, and managing inventory activities. Additionally, you may assist in clinical services, coordinate with healthcare providers, and ensure the pharmacy environment is clean and well-stocked. Continuous personal development is encouraged, with opportunities to earn continuing education credits and college credit hours through the Walgreens pharmacy technician apprenticeship program. This role is ideal for those looking to start a rewarding career in healthcare while making a meaningful impact on the lives of others.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Enter patient and drug information accurately into pharmacy systems.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Assist pharmacists in administering clinical services and coordinating with healthcare providers.
  • Maintain a clean and orderly pharmacy environment and ensure adequate supplies are stocked.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties under supervision.
  • Strong communication and interpersonal skills to engage with customers effectively.
  • Detail-oriented with a focus on accuracy in filling prescriptions.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills for operating pharmacy systems.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Opportunities for career advancement and certification.
  • Earn while you learn apprenticeship program recognized by ASHP and Department of Labor.
  • Potential for college credit hours through the apprenticeship program.
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