Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Bel Air, MD

Full-time - Entry Level

Bel Air, MD

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to investing in your career through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the foundational and advanced knowledge necessary to excel in the pharmacy care industry. In your role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in accordance with company policies and procedures. This includes using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and ensuring satisfaction. Your operational duties will involve reviewing and complying with the Walgreens Pharmacy Code of Conduct, entering patient and drug information accurately, filling prescriptions, and managing inventory activities. You will also assist in maintaining good relationships with local healthcare providers and participate in clinical services as required. The training and personal development aspect of this position is significant, as you will be expected to earn and maintain your PTCB certification and complete ongoing education credits. Through the Walgreens pharmacy technician apprenticeship program, you will also qualify for eight college credit hours recognized by the American Council on Education (ACE). This role is ideal for individuals looking to start or advance their careers in pharmacy, with a strong emphasis on customer service and professional growth.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Assist pharmacists in scheduling and maintaining workflow in the pharmacy.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist with inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
• Maintain cleanliness and organization of the Pharmacy Department.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a retail environment for at least six months.
• Prior work experience with Walgreens.
• Good math skills for filling prescriptions accurately.
• Good computer skills.
• Knowledge of store inventory control.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn PTCB certification and maintain it through training.
• Qualify for eight college credit hours recognized by the American Council on Education (ACE).
• Access to ongoing education and training credits.