Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance

Full-time - Entry Level

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an 'earn while you learn' Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, adherence to company policies, and a proactive approach to problem-solving. You will be responsible for maintaining the pharmacy's operational efficiency, including inventory management, clerical duties, and assisting with clinical services. The role also emphasizes personal development, as you will be expected to earn and maintain PTCB certification and participate in ongoing training to stay updated on healthcare and pharmacy developments. This position offers a unique opportunity to grow within a supportive environment while making a meaningful impact on the lives of customers and patients.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in scheduling and maintaining workflow in the pharmacy.
• Report prescription errors to the pharmacist immediately and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services and coordinating with healthcare providers.
• Maintain a clean and orderly pharmacy environment.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in various pharmacy duties and customer service.
• Basic math skills for accurately filling prescriptions.
• Good computer skills for operating pharmacy systems.
• Knowledge of store inventory control.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• PTCB certification preferred.

Benefits

• Comprehensive training program recognized by ASHP and Department of Labor.
• Opportunity to earn college credit hours through the apprenticeship program.
• Support for obtaining PTCB certification.
• Career advancement opportunities within Walgreens.