Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Woodstock, GA

Part-time - Entry Level

Woodstock, GA

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will receive comprehensive training that equips you with the necessary skills and knowledge to excel in the pharmacy care industry, ultimately leading to a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy department duties in compliance with company policies and state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. This position requires you to develop strong relationships with customers, ensuring their needs are met and that they receive the highest level of service. Operationally, you will assist in the practice of pharmacy by entering patient and drug information accurately, filling prescriptions, and maintaining workflow under the supervision of the pharmacist. You will report any prescription errors immediately and adhere to company policies regarding quality improvement. Additionally, you will handle cash transactions, assist with inventory management, and support the pharmacy department in various clerical duties. Your role may also involve assisting pharmacists in administering clinical services and maintaining good relationships with the local medical community. To succeed in this position, you will need to earn and maintain your PTCB certification and participate in ongoing training and education. The apprenticeship program offers valuable college credit hours, further enhancing your qualifications in the healthcare field. This position is part-time and offers a flexible shift schedule, making it an excellent opportunity for those looking to start or advance their careers in pharmacy.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on the assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services, including collecting and labeling samples.
• Develop and maintain good relationships with the local medical community.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a retail environment for at least six months.
• Prior work experience with Walgreens.
• Good math skills for prescription filling accuracy.
• Good computer skills for pharmacy systems.
• Knowledge of store inventory control.

Benefits

• Earn while you learn training program recognized by ASHP & Department of Labor.
• Opportunity to earn PTCB certification.
• Access to continuing education credits through training programs.
• Potential for college credit hours through the apprenticeship program.