Walgreens Boots Alliance - Pleasant Hills, PA

posted 3 months ago

Full-time - Entry Level
Pleasant Hills, PA
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a strong commitment to customer service, operational excellence, and adherence to company policies and procedures. Walgreens values the development of its employees and provides numerous resources, including courses and on-the-job experiences, to prepare you for certification and career advancement. You will be responsible for maintaining a clean and organized pharmacy environment, managing inventory, and supporting clinical services as needed. This role is ideal for individuals who are detail-oriented, compassionate, and eager to make a difference in the lives of patients and customers.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain a clean and orderly pharmacy environment.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties.
  • Strong communication and interpersonal skills.
  • Detail-oriented with a focus on accuracy in filling prescriptions.
  • Responsible and trustworthy in handling customer transactions.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills for operating pharmacy systems.
  • Knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Opportunities for career advancement and certification.
  • Flexible scheduling options for full-time or part-time work.
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