Walgreens Boots Alliance - Grafton, WI

posted 3 months ago

Full-time - Entry Level
Grafton, WI
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. You will be responsible for using pharmacy systems to obtain patient and drug information, process prescriptions, and coach other pharmacy technicians if you are PTCB certified. Your daily tasks will include engaging with customers, resolving their issues, and providing a delightful customer experience. You will also assist in inventory management, maintain the pharmacy's cleanliness, and support clinical services as needed. This position offers a unique opportunity to develop strong relationships with patients and contribute to their health and well-being. The training and personal development aspect of this role is significant, as you will be required to earn and maintain PTCB certification and complete ongoing education credits. The apprenticeship program also provides you with the opportunity to earn college credit hours, further enhancing your qualifications in the healthcare field. Whether you are new to the pharmacy profession or have prior experience, Walgreens is dedicated to helping you succeed and grow within the company.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
  • Report prescription errors to the pharmacist on duty immediately.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
  • Maintain cleanliness and organization of the Pharmacy Department.
  • Earn and maintain PTCB certification through the designated training program.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in various pharmacy duties.
  • Strong communication and interpersonal skills to engage with customers.
  • Detail-oriented with good problem-solving abilities.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions.
  • Good computer skills and knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Opportunity to earn college credit hours through the apprenticeship program.
  • Competitive hourly wage ranging from $16.5 to $20.
  • Flexible scheduling options including full-time and part-time shifts.
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