Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Winter Garden, FL

Part-time - Entry Level

Winter Garden, FL

Health and Personal Care Retailers

About the position

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals. Walgreens is proud to invest & champion an "earn while you learn" Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician. In accordance with state and federal regulations, you will assist the pharmacist, under direct supervision, in the practice of pharmacy. You will also assist the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. You will be responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, you will assist with and coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. You will model and deliver a distinctive and delightful customer experience, engaging customers and patients by greeting them and offering assistance with products and services. You will resolve customer issues and answer questions to ensure a positive customer experience. You will also model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits. You will develop strong relationships with our most valuable customers.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Assist in filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs.
• Report prescription errors to the pharmacist on duty immediately.
• Register all related sales on assigned cash register and handle cash as required.
• Assist with inventory management activities, such as ordering and unpacking pharmaceuticals.
• Assist pharmacist in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Maintain a clean, neat, and orderly Pharmacy Department.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurately filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Nice-to-haves

• Experience in a pharmacy setting.
• Customer service experience in a retail environment.

Benefits

• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn PTCB certification and maintain skills in healthcare and pharmacy.
• Experience qualifies for eight college credit hours as recognized by the American Council on Education (ACE).