Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Franklin, IN

Full-time - Entry Level

Franklin, IN

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them lead healthier lives. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to customer service excellence, as you will model best practices and develop strong relationships with valued customers. Additionally, you will be involved in operational tasks such as entering patient information, filling prescriptions, and managing inventory. You will report any prescription errors to the pharmacist and adhere to company policies regarding dispensing practices. The role also includes clerical duties, such as processing claims and maintaining pharmacy supplies. As part of your personal development, you will be expected to earn and maintain PTCB certification and participate in ongoing training to stay updated on healthcare and pharmacy advancements. This apprenticeship program not only prepares you for certification but also qualifies you for college credit hours recognized by the American Council on Education (ACE).

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Assist in inventory management activities, such as ordering, unpacking, checking, and storing shipments of pharmaceuticals.
• Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
• Maintain a clean and orderly pharmacy department and ensure it is stocked with adequate supplies.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in various pharmacy duties in accordance with state and federal regulations.
• Strong communication and interpersonal skills to engage with customers effectively.
• Detail-oriented with a focus on accuracy in filling prescriptions and handling medications.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
• Good computer skills and knowledge of store inventory control.
• PTCB certification.

Benefits

• Comprehensive training and support for career advancement.
• Earn while you learn through the Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.