Walgreens Boots Alliance - Joppa, MD

posted 3 months ago

Full-time - Entry Level
Joppa, MD
Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a strong commitment to customer service, operational excellence, and adherence to company policies and procedures. The training and personal development opportunities provided through the Walgreens pharmacy technician apprenticeship program are extensive. You will earn and maintain your PTCB certification, attend training sessions, and acquire continuing education credits. This program not only prepares you for certification but also qualifies you for college credit hours recognized by the American Council on Education (ACE). Whether you are new to the pharmacy field or have prior experience, Walgreens is dedicated to helping you succeed and grow within the organization.

Responsibilities

  • Assist the pharmacist in the practice of pharmacy under direct supervision.
  • Use pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Model and share customer service best practices with team members.
  • Fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
  • Register all related sales on assigned cash register and handle cash as required.
  • Assist in inventory management activities, including ordering, unpacking, checking, and storing shipments of pharmaceuticals.
  • Assist pharmacists in administering clinical services, including the collection and proper labeling of blood/urine samples from patients.
  • Develop and maintain good relationships with the local medical community, including physicians and healthcare providers.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Ability to assist pharmacists in the practice of pharmacy under direct supervision.
  • Strong communication and interpersonal skills to engage with customers and patients effectively.
  • Detail-oriented with a focus on accuracy in filling prescriptions and handling medications.

Nice-to-haves

  • Six months of experience in a retail environment.
  • Prior work experience with Walgreens.
  • Good math skills for accurately filling prescriptions, including counting, measuring, and weighing medications.
  • Good computer skills and knowledge of store inventory control.
  • PTCB certification.

Benefits

  • Comprehensive training and development programs.
  • Opportunity to earn college credit hours through the apprenticeship program.
  • Potential for career advancement within Walgreens.
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