Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens Boots Alliance - Boise, ID

Full-time - Entry Level

Boise, ID

Health and Personal Care Retailers

About the position

As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a more patient-centric one. This position places you at the forefront of customer interaction, allowing you to develop strong relationships with patients while providing essential pharmacy services. Walgreens is committed to supporting your career growth through its "earn while you learn" Pharmacy Technician Training Program, which is recognized by the ASHP and the Department of Labor. This apprenticeship program serves as an entry point into the healthcare field, guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician. You will gain the necessary skills and knowledge to excel in the pharmacy care industry, ultimately earning a nationally recognized credential that enhances your career prospects. In this role, you will assist the pharmacist under direct supervision, performing various pharmacy duties in compliance with state and federal regulations. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians if you are PTCB certified. You will also be responsible for delivering a distinctive customer experience by engaging with customers, resolving issues, and modeling best practices in customer service. Your operational duties will involve entering patient and drug information accurately, filling prescriptions, and maintaining workflow in the pharmacy. Additionally, you will assist in inventory management, handle clerical duties, and support the pharmacy team in clinical services. This position requires a commitment to ongoing training and personal development, including earning and maintaining PTCB certification and completing continuing education credits. Through the Walgreens pharmacy technician apprenticeship program, you will also earn college credit hours recognized by the American Council on Education (ACE).

Responsibilities

• Assist the pharmacist under direct supervision in the practice of pharmacy.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in the practice of pharmacy in accordance with state, federal, and company policy.
• Perform duties assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
• Report prescription errors to the pharmacist on duty and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third party program prescription services in a timely manner.
• Assist in inventory management activities, including ordering and unpacking pharmaceuticals.
• Assist pharmacists in administering clinical services and coordinating with healthcare providers.
• Maintain a clean and orderly Pharmacy Department and ensure adequate supplies are stocked.
• Complete special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist in the practice of pharmacy under supervision.
• Basic computer skills and familiarity with pharmacy systems.
• Good math skills for accurately filling prescriptions.

Nice-to-haves

• Six months of experience in a retail environment.
• Prior work experience with Walgreens.
• Knowledge of store inventory control.
• PTCB certification.

Benefits

• Earn while you learn Pharmacy Technician Training Program.
• Opportunity to earn college credit hours through the apprenticeship program.
• Continuing education credits for professional development.