Pharmacy Technician / Pharm Tech Apprenticeship

$34,320 - $41,600/Yr

Walgreens Boots Alliance - Alabaster, AL

Full-time - Entry Level

Alabaster, AL

Health and Personal Care Retailers

About the position

As a Pharmacy Technician or Pharm Tech Apprentice at Walgreens, you will play a crucial role in transforming the pharmacy experience from a transaction-based environment to a patient-centric one. This position is designed for individuals who are eager to build relationships with customers and help them achieve better health outcomes. You will be at the forefront of pharmacy operations, utilizing innovative technologies and receiving comprehensive training to advance your career in healthcare. Walgreens is committed to your professional growth, offering an "earn while you learn" Pharmacy Technician Training Program recognized by the ASHP and the Department of Labor. This apprenticeship will guide you in becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, equipping you with a nationally recognized credential that enhances your career prospects. In this role, you will assist pharmacists under direct supervision, ensuring compliance with state and federal regulations while performing various pharmacy duties. Your responsibilities will include using pharmacy systems to obtain patient and drug information, processing prescriptions, and coaching other pharmacy technicians. You will also engage with customers, providing assistance and resolving issues to ensure a positive experience. The position requires a commitment to maintaining high standards of customer service and operational excellence, as well as adherence to Walgreens' policies and procedures. The training and resources provided will prepare you for a successful career in pharmacy, whether you are new to the field or have prior experience. You will have opportunities to develop strong relationships with customers and the local medical community, contributing to the overall success of the pharmacy department. This role is ideal for individuals who are detail-oriented, compassionate, and eager to learn and grow within the healthcare industry.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under direct supervision.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Model and share customer service best practices with team members.
• Assist in scheduling and maintaining workflow in the pharmacy.
• Report prescription errors to the pharmacist immediately and adhere to company policies regarding pharmacy errors.
• Register all related sales on assigned cash register and handle cash as required.
• Process manual claims for third-party program prescription services in a timely manner.
• Assist with inventory management activities, including ordering and unpacking pharmaceuticals.
• Maintain cleanliness and organization in the Pharmacy Department.
• Earn and maintain PTCB certification through the designated training program.
• Attend training and acquire continuing education credits.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Ability to assist pharmacists in various pharmacy duties.
• Strong communication and interpersonal skills to engage with customers.
• Detail-oriented with good problem-solving abilities.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prior work experience with Walgreens is preferred.
• Good math skills for accurately filling prescriptions.
• Good computer skills for operating pharmacy systems.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred.

Benefits

• Comprehensive training program recognized by ASHP and Department of Labor.
• Opportunities for career advancement and professional development.
• Earn college credit hours through the pharmacy technician apprenticeship program.